Privacy Policy

Last Updated: 2025

Introduction

Shomxelliphax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form
• Request information about our services
• Communicate with us via email or phone

This information may include your name, email address, phone number, and project details.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process and manage service requests
• Improve our website and services
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under applicable data protection laws, including GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specific retention periods vary based on the type of information and purpose for which it was collected:

• Contact form submissions: Retained for 3 years from last contact
• Service inquiry information: Retained for the duration of the service relationship plus 7 years
• Automatically collected technical data: Retained for 2 years
• Marketing communications preferences: Retained until you opt out or request deletion

After the retention period expires, we securely delete or anonymize your personal information in accordance with our data protection policies.

Cookies

Our website may use cookies to enhance your experience. For detailed information about our use of cookies, please refer to our Cookies Policy.

We use cookies for various purposes including website functionality, analytics, and user preferences. You can control cookie settings through your browser preferences or through our cookie consent mechanism when available.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

When you click on external links, you will be subject to the privacy policies and terms of service of those third-party websites. We encourage you to review the privacy policies of any external sites you visit to understand how they collect, use, and protect your information.

We do not endorse or guarantee the privacy practices of third-party websites, and linking to external sites does not imply any affiliation or endorsement.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

Parents and guardians should supervise their children's online activities and teach them never to provide personal information online without permission.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal information internationally, we implement appropriate safeguards to protect your data, including standard contractual clauses approved by relevant data protection authorities and other legal mechanisms as required.

By using our services, you consent to the transfer of your information to countries outside your country of residence, subject to the safeguards described in this policy.

Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law. Our notification will include information about the nature of the breach, the types of information affected, and steps we are taking to address the situation.

We maintain incident response procedures to quickly identify and respond to security incidents, minimize their impact, and prevent future occurrences.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

For significant changes that materially affect your rights or how we use your information, we may provide additional notice through email or a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy, except where further consent is required by law.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:

Email: info@shomxelliphax.world

Address: 9995 SW Avery St, Tualatin, OR 97062, United States

Phone: +18442590640

We aim to respond to all privacy inquiries within 30 days of receipt. For urgent matters or data protection concerns, please indicate the urgency in your communication.